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Re: Some moral pressure on Yamaha...

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bbarnett@L8R.net
Wed, 06 Jan 1999 16:02:41 -0800 (PST)


> (1) My Yamaha CRW-4260 behaved flawlessly with whatever media I threw
> at it (KAO, Memorex, Princo, FujiFilm, Maxell) and CDRW by Smart&
> Friendly. Not coincidentally, the Smart&Friendly, the Maxell and
> the FujiFilm were bought from London Drugs, which sells the HP writer.
> The vendor of my Yamaha CRW-4260 sold me Princo and KAO, and my
> warranty is with the Vendor (cost me ~$300) and not with Yamaha,
> therefore if he wants to complain about the media, he should take
> back the KAO and the Princo he sold me without complaint, and replace
> them by the (Yamaha recommended) TDK and Mitsui media, and see if
> Yamaha is giving him the run-around. I don't see why his relations
> with Yamaha should be my concern, since I have a warranty with my
> Dealer, not with Yamaha.
>

Umm, unless this is a used drive, you DO have a warrentee with yamaha.. I don't
know of any company that doesn't give warrentees, in fact, there is a law with
reguards to that. If you buy a seagate drive, as an example, from a dealer,
the dealer doesn't give you a warrentee on it.. and has NO responsiblilty
(other than ethical/moral, or one he stated when you bought the drive) to
provide you with warrentee support! Seagate, on the other hand, has to provide
a manufacturer's warrentee on the product. The same is true of yamaha.

The dealer giving you a warrentee on the drive, in other words, does, and can
not, invalidate the manufactures warrentee....

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