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Re: DSL vs Shaw-Cable..What do I get?

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Bruce Bennett (BLBennett@telus.net)
Sat, 17 Mar 2001 13:59:57 -0800


> -person calls telus direct and is told, no problem we have a port
> and can set you up in a few days

I fell for the Telus "QuickConnect" (install-it-yourself) package
a few weeks back. Phoned Telus, was told I'd have a port in seven
days.

On the seventh and eighth days got rather more emotionally involved
with dhcpd config stuff, /dev/eth0, etc. than I'd expected to.

Finally phoned Telus tech help, asking, "Is it me, or is it you?"
It was them -- they'd inadvertently not set up a port for me.
Embarrassment, apologies, promises that I'd be set up in two
more days.

Two days later I was connected and (so far) have lived happily
ever after.

Bruce Bennett

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